Product Support Documents

We are committed the best possible support for all of Datasat Digital Entertainments current and legacy product ranges. We offer a wide range of support documentation to make sure you get the most from our products.

XD20 and DR1

XD20 is an 8-channel media player used with film based cinema systems. The DR1 (sold separately) is used to deliver content on disc to the XD20 hard drive and a reader head is used to synchronize content playback with the film’s timecode track.

The current software for the XD20 is V2.2.06. If a software update is needed, contact [email protected]

European customers can contact [email protected]


The latest version of user guides and manuals for this product


Documents relating to the hardware and software options available for this product.


Other types of support documentation not featured above.


The latest software updates, upgrades and patches for this product.


The latest troubleshooting documents for this product.