Product Support Documents

We are committed the best possible support for all of Datasat Digital Entertainments current and legacy product ranges. We offer a wide range of support documentation to make sure you get the most from our products.

AP20

The Datasat AP20 is a 16 channel audio processor. The AP20 includes Dirac Live®, proprietary software used to optimize room acoustics.

The Dirac Live® adjustment kit is sold separately. Technicians using the kit must be trained and certified on its use. A list of certified technicians is posted in the Dirac Live® section (support documents).

If you are a technician that would like to become certified, contact [email protected]

European customers can contact [email protected]

Current software for the AP20 is V1.05.00 (Menu – System – System Info).
Instructions for updating software can be found in the software release notes which are posted in the Software section (AP20 support documents).

Dirac Live®

A full list of documents for Dirac Live and this audio processor

Manuals

The latest version of user guides and manuals for this product

Options

Documents relating to the hardware and software options available for this product.

Other

Other types of support documentation not featured above.

Software

The latest software updates, upgrades and patches for this product.

Troubleshooting

The latest troubleshooting documents for this product.