AP20
Announcement: The optional film card is now availablePlease note: Software V1.02.00 (or higher) is REQUIRED for the optional film card option.
Software Updates: The current standard software in the AP20 is V1.03.06 (Menu - System - System Info).
If your AP20 software needs to be updated, you can download the update file to USB and then into the AP20 -or- the AP20 can fetch it if the unit is connected to the Interent. To update using USB, get the software update from the AP20 Software folder in our Product Support Documents section.
See the software release notes for installation instructions.
An Optical Film Card is available as an option for the Datasat AP20.
Software: AP20 software V1.02.00 or higher is required to run the optional film card. To update using USB, get the software update file from Product Support Documentation
See the software release notes for installation instructions.
AP20 and Dirac Live
The Dirac Live® kit is sold separately to the AP20 and is issued after successfully completing our Dirac Certification class. More information on Dirac Live can be found at in Product Support DocumentationNote that only a Datasat certified Dirac Live® technician has all the tools and expertise to properly perform the Dirac Live® alignment of the AP20.
A list of Datasat Dirac Live® certified technicians can be found here.
If you are a technician that would like to become Dirac Live® certified, contact techsupport@datasat.com
XD20
A standard XD20 comes equipped with 6-channel analog audio out and AES 8-channel digital audio out.Software: The XD20 current software version is 2.2.06 (press ENTER - Info - Version). Contact us on techsupport@datasat.com in the US and Canada or eusupport@datasat.com in the UK and Europe if you require an upgrade.
More information on software upgrades is available in RN-H322 RevA1, XD20 software V2.2.06 release notes in our Product Support Documentation section.
Options: The available options for the XD20 are CSS and HD Video:
• The CSS Option requires a license to turn the option on inside the XD20
• The HD Video Option requires a video board and license to turn the option on inside the XD20
Note: The XD20 requires the HD Video Option to work with Media Link XD. (See below)
General information: CSS Option
ACCESS discs are separate discs sent for features and contain (as determined by the content provider) subtitles, captions, and narration track. The ACCESS discs are normally included with the feature's print and sound track discs. ACCESS discs will only playback on CSS hardware.
To obtain ACCESS discs, please contact the content provider.
General notice: XD20 now works with MediaLinkXD
Previously available for the XD10, MediaLInkXD allows content from a single PC to be used in a closed network of XD10s or XD20s. An XD20 needs the HD Video option to work with MediaLink XD.
MediaLink XD is software loaded on a PC that is used to compile videos into a playlist for playback on the XD20.
Note: The MediaLink software is sold separately and requires a license that allows your PC to run it. Not available for MAC computers. Contact techsupport@datasat.com in the US and Canada or eusupport@datasat.com for UK & Europe if you require more information.
HD Video Option The XD20 must be equipped with the HD Video option which includes a video board and license to turn on the option. Contact techsupport@datasat.com in the US and Canada or eusupport@datasat.com for UK & Europe if you require more information.
CSS Option The XD20 must be equipped with the CSS option which includes a license to turn on the option in the XD20. Contact techsupport@datasat.com in the US and Canada or eusupport@datasat.com for UK & Europe if you require more information.
Full documentation on the XD20 can be found in our Product Support Documentation section.
DR1
The DR1 is an accessory to the XD20 and sold separately. It is shown on top of the XD20 in the small image to the left.It allows Mopix and soundtrack discs to be played on a single XD20 unit or a closed system of networked XD20s.More documentation on the DR1 can be found in our Product Support Documents section.
Latest updates for our legacy products
Keep up to date with all the latest software updates and technical details on our current product range for cinema theaters. Click on your product name.
DTS-6D
General notice: The current version of “TCR” is V1.46 which can be found on a paper label attached to the U14 IC chip on D422 timecode board.Important notice: Repair services, drives and drive kits for the DTS-6D are no longer available from Datasat Digital Entertainment but are available from our Service Centers, CS Innotronics and Quality Presentations.
Their contact information can be found in Service Centers.
Note: The DTS-6D is capable of operating two projectors simultaneously.
Note: When implementing a two-projector system, each projector requires a separate timecode reader head and the use of a timecode "Y" cable (D435-21 which is a 30ft x 30ft cable, other lengths are available) to the player. Only one timecode offset can be set in the DTS-6D player. Be sure to mount each reader at the same place on each projector so the same offset value is achieved.
Find full installation details in our Product Support Documents section
DTS-6AD
General notice: The current software for the DTS-6AD can be seen in VERSION screen (Menu – Version): CPU Version 2.0, DSP Controller 1.03, DSP Firmware 2.06If your DTS-6AD needs a software update, contact techsupport@datasat.com or eusupport@datasat.com.
Important notice: Repair services, drives and drive kits for the DTS-6D are no longer available from Datasat Digital Entertainment but are available from our Service Centers, CS Innotronics and Quality Presentations.
Their contact information can be found in Service Centers.
DTS-ECP
General notice: The last used software version in DTS-ECP was: CPU Version 2.01, DSP Controller 1.03, DSP Firmware 1.10The software version of the DTS-ECP can be found by viewing the main page of the ECP Setup Software. ECP Setup Software needs to be loaded onto your PC and your PC's serial output must be connected via null modem cable to the DTS-ECP.
Note: If your PC does not have a serial out then use USB out and an USB to serial adapter which can be found at most electronic retail stores.
Full information on the ECP setup software can be found in our Product Support Documents section.
Important notice: Repair services, drives and drive kits for the DTS-6D are no longer available from Datasat Digital Entertainment but are available from our Service Centers, CS Innotronics and Quality Presentations.
Their contact information can be found in Service Centers.
DTS-ES
Important notice: The DTS-ES (extended *matrix* surround) is no longer in production.Note: The current software version of the DTS-ES is V1.1 as seen in last boot screen “Product Revision”
DC20
Software: The DC20 current software is V2.5.5.1. Contact techsupport@datasatdigital.com in the US and Canada or eusupport@datasatdigital.com for UK & Europe if you require more information.Release notes on current software for the DC20 can be found in document RN-H485 in our Product Support Documents section
General notice: Passwords are needed to access the DC20. Contact techsupport@datasat.com in the US and Canada or eusupport@datasat.com for UK & Europe if you require more information.
Options: The DC20 Remote Support Utility
The DC20 Remote Support Utility is a small self-contained applet that allows the Datasat technical support team to easily and securely access your DC20 to help with setup configuration and to offer rapid real-time support if needed.
The applet negates the need for any setup of VPNs, port forwards or changes to your firewall rules as required by traditional remote support methods. The applet features completely secure data channels with encrypted key exchange and AES (256 Bit) session encoding between the DC20 and our technical support team.
Options: The DC20 System Restore Utility
Version The current version of the DC20 Restore DVD is V1.2.
Note The DC20 Restore DVD can be used to restore your DC20 to factory defaults or upgrade the system to a new software build. As of April 2011, the restore DVD was included with all DC20 shipments and sent to all known DC20 customers.
Full instruction on use can be found in document TN-H453 in our Product Support Documents section.
If you require a replacement DVD contact one of our tech support teams. Contact us on techsupport@datasat.com in the US and Canada or eusupport@datasat.com in the UK and Europe.
For full information on the DC20 Remote Support Utility, visit our Product Support Documents section.
Note. You can receive a copy of the applet from our tech support teams. Contact us on techsupport@datasat.com in the US and Canada or eusupport@datasat.com in the UK and Europe.
Troubleshooting: Experiencing problems?
If your DC20 is having problems, get the logs and email them to techsupport@datasat.com in the US and Canada or eusupport@datasat.com in the UK and Europe. The information we require is:
• DC20 serial number
• Description of the problem
• Time and date the problem occurred
How to get the logs Log into the DC20 as Manager and connect an USB drive (at least 1Meg) to the DC20. From the web interface, Internet Explorer, open the Status page. Look at the top left corner under "DC20" in red and find the serial number of the DC20 underlined. Click on the serial number and a window will open so you can open or save the zipped file. Click Save and save to "removeable drive" which is your USB. The zipped file is the logs which you should send to technical support email in your region.
XD10
Software: The current XD10 software version is 2.2.06 (press Enter - Info -Version). Contact techsupport@datasat.com or eusupport@datasat.com if your XD10 needs an update.Note: The XD10 requires the HD Video Option to work with Media Link XD. Media Link XD is software that is loaded onto a PC and is used to compile videos into a playlist for playback on the XD10. A license is required for your PC to run Media Link XD. Contact techsupport@datasat.com or eusupport@datasat.com for further information.
HD Video Option The XD10 must be equipped with the HD Video option which includes a video board and license to turn on the option in the XD10. Contact techsupport@datasat.com or eusupport@datasat.com for further information.
CSS Option The XD10 must be equipped with the CSS option which includes a license to turn on the option in the XD10. Contact techsupport@datasat.com or eusupport@datasat.com for further information.
AES Digital Audio Out Option The XD10 must be equipped with the AES Digital Audio Out option which includes a digital audio board. Contact techsupport@datasat.com or eusupport@datasat.com for further information.
Network option: For the network feature to work, the XD10 must be updated to software V2.2.02 or higher. See current release version noted under XD10 in our Product Support Documents section.
XD10P
Important notice: The XD10P Cinema Audio Processor is out of production.Note: The current XD10P Firmware (inside) the XD10P as seen in the "component information” screen of the XD10P Setup Software: PIC Firmware V 061215, Matrix Firmware V 050215, NR Firmware V 050325, EQ Firmware V 051025
XD10P Setup Software (for your PC)
The current XD10P Setup Software (used on your PC) is V1.00.26. Please only use the current setup software when connecting to any XD10P. Connect the XD10P, which has a serial input, to your PC running the XD10P setup software. Verify that the com port used to connecct to the XD10P has been selected on your PC and its baud rate rate has been set for 38400. If your PC only has USB, then use an USB to serial adapter found at most electronics stores.
The current XD10P Setup software and XD10P firmware files are available for download from our Product Support Documents section. Use "XD10 Setup Software Update Procedure."
Note: The setup software should be downloaded to and used on your PC. The firmware should be loaded onto the XD10P - see TN-F259 for details.
Digital Booking System
The Digital Booking System (or "DBS") is a subscribed internet based service used by cinema exhibitors to book play dates, schedule show times, program trailers, track data, and facilitating film rental payments to content providers (such as studios or film distributors).Full information on the Digital Booking System can be found in our Product Support Documents section.
Screen Management System
Important notice: The SMS digital cinema player is no longer in production.Software: Doremi has released software V2.2.3. If you would like to update your SMS's software, contact techsupport@datasatdigital.com or eusupport@datasatdigital.com before attempting the update.
Further information can be found on the Doremi website
Note: Passwords are needed to access the SMS. Contact techsupport@datasat.com in the US and Canada or eusupport@datasat.com in the UK and Europe for more information.
DTS-CSS System
Important notice: DTS-CSS cinema subtitling (and ACCESS) system it is out of production.However, the CSS option may be added to the XD10 or XD20. The current software version in the DTS-CSS player is 1.01 and can be viewed by presing ENTER - Info - Version.
If your DTS-CSS requires an update, contact techsupport@datasat.com in the US and Canada or eusupport@datasat.com in the UK and Europe.
Note: Special venue DTS-CSS units that use SMPTE timecode have a different software version. Contact techsupport@datasat.com in the US and Canada or eusupport@datasat.com in the UK and Europe for more information.
Note: ACCESS discs are separate discs sent for features and contain (as determined by the content provider) subtitles, captions, and narration track. The ACCESS discs are normally included with the feature's print and sound track discs. ACCESS discs will only playback on CSS enabled hardware (DTS-CSS, XD10 or XD20 with CSS option).
To obtain ACCESS discs, please contact the content provider.
Timecode Reader Heads
A timecode reader head and a mounting bracket (with hardware) are included with:• XD20
• XD10
• DTS-CSS
• DTS-6AD
• DTS-6D
• DTS-6
Two types of readers are available, 35mm and 70mm. The accompanying image is on a 70mm reader kit.
If using two projectors, a dual projector kit is required and includes an additional reader, mounting bracket, and timecode cable:
• For XD20, XD10, DTS-6D, DTS-CSS, and DTS-6 players, use the timecode "Y" cable model D435-21 (standard is 30ft/30ft, other lengths are available).
These players have one timecode connector, so the D435-21 "Y" cable is needed: 2 readers to one player.
• For DTS-6AD, use two regular timecode cables model D435-01 (standard is 30ft, other lengths are available). The DTS-6AD has two timecode connectors so two timecode cables are needed; one for each reader.
The two projector concept: Two readers to one player
• This applies to all players that have only one timecode connector: DTS-6, DTS-6D, DTS-CSS, XD10, and XD20.
• The DTS-6AD has two separate timecode connectors and does not use the "Y" cable. Instead, it uses two standard timecode cables: one per reader.
D435-21 timecode Y cable drawing, 2 readers 1 player
• Use the D435-21 Y timecode cable when connecting two readers to one player (DTS-6, DTS-6D, XD10, DTS-CSS, or XD20). These players have only one timecode connector.
Note: The D435-21 standard Y timecode cable is 30ft/30ft. Other lengths are available.
D435-01, regular timecode cable drawing, 1 reader 1 player
• Use the D435-01 regular timecode cable to connect one reader to one player: DTS-6, DTS-6D, DTS-CSS, XD10, and XD20.
• For the DTS-6AD, it has two timecode connectors so when connecting two readers (dual projector), use two D435-01 cables: one D435-01 cable per reader.
Note: The D435-01 regular timecode cable standard is 30ft. Other lengths are available.
F120 timecode adapter, 1 reader 2 players
• Use this adapter to connect one reader to two players: DTS-6, DTS-6D, DTS-CSS, XD10, and XD20.
Latest updates for our Partner Products
Keep up to date with all the latest software updates and technical details on our range of partner products for cinema theaters. Click on your product name.| MASTER IMAGE 3D |
